Accident not your fault? Get an accident replacement vehicle at no cost to you*
If you’ve been in a not-at-fault accident, we’ll organise a like-for-like replacement vehicle at your convenience.
*T&C's apply
No out-of-pocket costs
If you’re not at fault, you’re entitled to a replacement vehicle at no upfront cost.
Drop-off & pick-up
We’ll deliver the vehicle to your repairer and collect it once repairs are complete.
No rental capping
Your replacement vehicle will remain with you for the full duration of repairs.
Like-for-like vehicle
We’ll provide a vehicle similar to your own car for added convenience & familiarity.
Get back on the road after a smash with a not-at-fault accident replacement vehicle
If you’ve been in a car accident and need a temporary vehicle while yours is getting repaired, Asset Rentals has got you covered. Our seamless service helps you get back on the road quickly with a like-for-like vehicle that remains with you for the duration of repairs.
Our fleet of vehicles range from passenger cars and SUVs to commercial utes and vans so you can drive away in a vehicle that matches your personal or business needs. Our Melbourne-based team is here to help you through the whole process so you can get on with your life with as little inconvenience as possible.
How our not-at-fault car rental works
Here’s how to get started with organising your replacement vehicle after a car accident.
Step 1
Check eligibility and apply
Tell us about your not-at-fault accident and we’ll be in touch to organise a replacement car. If eligible, we’ll provide a like-for-like vehicle at your convenience.
Step 2
Receive vehicle and keep during repairs
You vehicle will remain with you until your car is back on the road. During repairs, we’ll check-in with you and the panel beater to see how things are tracking.
Step 3
We’ll arrange collection & cost recovery
Once your own car is fixed, we’ll collect the replacement vehicle and begin the cost recovery process by liaising with the insurance company of the at-fault party.
Dedicated third-party recovery agency
We’ve partnered with a third-party legal team who will handle all admin and insurance on your behalf so you don’t have to lift a finger.
Dedicated car accident repair team
With our established panel beater partnerships, you can rest easy knowing your car is in safe hands with a dedicated repairer after a smash.
Explore our fleet
Whatever you currently drive, we’ll match it with a like-for-like vehicle from our extensive fleet of replacement vehicles.
Passenger Class
Similar to a Kia Cerato Hatch or Hyundai i30 Hatch
Small SUV
Similar to a Hyundai Venue or MG ZS
Small - Mid SUV
Similar to a Mitsubishi ASX
Mid SUV
Similar to a Kia Sportage, Skoda Karoq, or Mitsubishi Outlander AWD
Mid SUV (7 Seats)
Similar to a Mitsubishi Outlander
Large SUV
Similar to a Mitsubishi Pajero
Commercial Utility
Similar to a Mitsubishi Triton (with canopy & towbar)
Commercial Van
Similar to a Toyota Hiace (with towbar)
Mid Luxury SUV
Similar to a Lexus NX250
Luxury SUV hybrid
Similar to a Lexus RX 350 Hybrid
Why choose Asset Rentals?
The last thing you want to deal with after an accident that wasn’t your fault is the hassle of trying to arrange a suitable rental car. At Asset Rentals, our friendly team will assist you every step of the way, going above and beyond to meet your needs.
Same points of contact
We all work from our Melbourne head office, which means you’ll always speak directly to us rather than an outsourced company.
Locally owned and operated
We’re a team of local Victorians dedicated to keeping people moving after not-at-fault car accidents.
End-to-end service
We provide a complete not-at-fault service, from initial contact and vehicle delivery through to vehicle collection and cost recovery.
Happy customers
See why our customers choose Asset Rentals when they need an accident replacement car.
Deanna K
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Melbourne
Ben K
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Melbourne
Sharon D
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Melbourne
James B
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Melbourne
Lana D
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Melbourne
FAQs
Read our most commonly asked questions about accident replacement vehicles.
Got more questions?
As per Australian law, any not-at-fault driver involved in a collision is entitled to an accident replacement vehicle at no cost to you. While you are initially liable for the replacement vehicle costs, Asset Rentals will attempt to recover your rental charges for the period of the repairs from the at-fault party.
To successfully recover costs, you must meet your obligations of the rental, which include being open, honest, and providing assistance with any legal proceedings (if applicable). You will then be released from liability for the rental costs and/or legal fees associated with the not-at-fault rental recovery.
The only costs you’ll have to cover include vehicle use costs, such as fuel, toll charges, and infringements. If the vehicle is returned in an unsatisfactory condition, you may also have to pay any cleaning or damage charges.
You must meet the following criteria in order to be eligible for a replacement car:
- You must hold a valid Australian driving licence.
- In most cases, your car must be in a repairable condition (not written off).
- You need to provide details of the person who hit you.
- The at-fault party needs to have insurance.
- We’ll need a claim number which is generated after the at-fault party makes a claim with their insurer.
You can check your eligibility by applying for a vehicle here.
A like-for-like vehicle is equivalent to your vehicle that was involved in the not-at-fault accident and is based on size and utility. If, for some reason, we don’t have something similar available, we’ll discuss alternatives with you to ensure the alternative replacement car suits your needs.
If it can be proven that someone was at fault, then the at-fault driver’s insurer will cover the cost of the replacement vehicle if you rent from a reputable credit hire company, such as Asset Rentals.
There’s no need to contact your insurance company after a not-at-fault accident. Your rental car supplier will handle everything on your behalf. Asset Rentals, for example, has a dedicated third-party agency that will liaise with the at-fault party’s insurer to recover vehicle rental costs, saving you time, money, and headaches.
In order to provide you with a replacement vehicle, we must be able to confirm that the other driver is at fault. If you have their details, we can contact their insurance provider on your behalf to check liability.
Once your rental is approved by our team, we will deliver the replacement vehicle in a timely matter to a convenient location near you.
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